Privacy policy for gaianorivexi

gaianorivexi cares about your privacy. This statement explains what information we collect, use, and protect.

Information we collect

We collect personal and technical data as necessary for service delivery.

  • Contact details such as name, phone, email, and address for account management and support.
  • Usage data collected from site visits, including browser type, device, IP address, and time stamps.
  • Records of consultations and correspondence via our secure platform.
  • Payment and billing data to process and manage subscriptions and invoicing.

How your data is used

Collected data is used for account management, service improvement, and compliance.

  • Create and maintain your secure subscriber account.
  • Deliver consultations and manage your subscription service.
  • Send communications regarding plan updates, billing, or regulatory notices.
  • Protect against unauthorised access and meet Australian compliance obligations.

Legal data usage basis

gaianorivexi collects and uses data under applicable Australian laws.

All collection and processing follow the Privacy Act 1988 (Cth), ensuring your data rights and security.

Sharing your data

Data may be shared in limited cases only.

  • With government authorities or regulators if required by law, regulation, or subpoena.
  • With service providers (such as IT and payment processors) under confidentiality agreements.
  • If business ownership changes through merger or acquisition, you will be notified in advance.

Data security

We use secure servers, access controls, encryption, and regular audits to protect your data. Only authorised staff have access to personal information. Breaches are managed under Australian law and relevant notification protocols.

Your rights

You can request access, amend details, or ask us to delete your personal data at any time.

  • Access your personal records and consultation history
  • Correct inaccuracies in personal data
  • Request deletion, subject to statutory retention rules
  • Withdraw consent when processing is not contractually necessary

Cookies and tracking

gaianorivexi uses cookies for security and analytics. Our cookie policy outlines data use and your options.

Read cookie policy Read cookie policy

Contact us

For privacy questions or access requests, reach out to us using the details below.

Email address: content@gaianorivexi.com

Phone: +61.7.4327.3016

Address: Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia

Changes to this policy

Updates to this privacy policy will be posted here. The latest revision date appears below.

Last updated: August 30, 2025